FAQ
Customs Tax
Customers are fully responsible for any of customs related issues, such as Customs Taxes, Import Taxes, Value added Taxes, and so on. Customers are required to pay charges such as customs fee, service fee, administration fee, warehousing fee whatsoever related with customs. Customs issues vary by countries, so customers need to contact local customs office for detailed information to avoid potential problemHazardous Goods
Each country has different policy on Hazardous product issues. DODOSKIN is not responsible for informing of these information, so customers need to contact local customs information office to check out if the product you buy is hazardous or not.Customs Refusal
We are not responsible for packages refused by customs, despite of any reason including denial to pay tax, banned importing items, and any other customs related issues.When refused package returns to DODOSKIN, we are not responsible to ship it out again. But we inform our customers of receiving notice of the package and if customers pay shipping cost again, DODOSKIN will ship it out.
No refund, no replacement will be incurred by DODOSKIN with any of customs related issues.
If your at REMOTE REGIONS, you may charge more costs than the existing shipping cost.
The REMOTE REGIONS is an area that is not designated by us, and is designated by a shipping company to be difficult to deliver.
We inform you that is not our decision. In these areas, we may inevitably require you to pay additional shipping costs. Please kindly understand that.
The REMOTE REGIONS is an area that is not designated by us, and is designated by a shipping company to be difficult to deliver.
We inform you that is not our decision. In these areas, we may inevitably require you to pay additional shipping costs. Please kindly understand that.
Yes, you can.
If you want to cancel your order, please contact us to Q&A or e-mail(cs@dodoskin.com).
But we accept return within 7 days after receiving the items. The items must be the 'original' and 'brand new' condition.
The return shipping costs for returns are the buyer's responsibility.
But we accept return within 7 days after receiving the items. The items must be the 'original' and 'brand new' condition.
The return shipping costs for returns are the buyer's responsibility.
BUY with paypal / More Payment option : Click this When you want to purchase this item right now without additional shopping.
ADD TO CART : Click this When you want to purchase more items.
Click shopping cart
you can adjust QUANTITY and after that,Click PROCEED TO CHECKOUT
you can visit payment page. fist of all, Please enter your shipping address and information.
When you enter the amount to be discounted, it is automatically entered.
If you want to edit the address, click Return the information and edit it.
When you are done on the shipping page, click the Continue to payment button.
You have to buy the items over $40, if you want to get tracking number for free.
If you put the items over $40 in cart and select Standard Mail(Shipping Method), shipping costs are not added.
Of course!
But unfortunately there is no tracking for free shipping (Economy mail).
If you want shipping method included a tracking number, select Standard mail or Expedited of shipping method.
If you want shipping method included a tracking number, select Standard mail or Expedited of shipping method.
We always declare package as GIFT and $6 value.
* Expedited(DHL and FedEx) are excluded.
We do our best to avoid this situation,
but we can't guarantee it will not get caught on customs.
If some charges occur, it is the buyer's responsibility since it is beyond our control.
* Expedited(DHL and FedEx) are excluded.
We do our best to avoid this situation,
but we can't guarantee it will not get caught on customs.
If some charges occur, it is the buyer's responsibility since it is beyond our control.
We only offer standard shipping. It takes 10-30 business days on average.
Please note that the shipping time does not include the customs clearance or other potential delays.
Please note that the shipping time does not include the customs clearance or other potential delays.
Of course! We absolutely sell 100% genuine
and new items in our online mall.
We receive items directly from the manufacture or the official retailers, so don't worry about that :)
and new items in our online mall.
We receive items directly from the manufacture or the official retailers, so don't worry about that :)
We accept payment via PayPal.
and also you can use more payment option. we can provide to shopify payment, google pay.
Item for exchange or refund can be returned within 30 days of receipt.
For any exchange or refund, the item must be the ‘original’ and in ‘brand new’ condition. Buyer is responsible for paying shipping costs of refund/exchange.
For any exchange or refund, the item must be the ‘original’ and in ‘brand new’ condition. Buyer is responsible for paying shipping costs of refund/exchange.
Most Korean cosmetics only mark their 'date of production' and not the 'date of expiration'.
Also, you might see the Korean '제조' and it means 'produced'.
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