Customs RefusalWe are not responsible for packages refused by customs, despite of any reason including denial to pay tax, banned importing items, and any other customs related issues.
When refused package returns to DODOSKIN, we are not responsible to ship it out again. But we inform our customers of receiving notice of the package and if customers pay shipping cost again, DODOSKIN will ship it out.
No refund, no replacement will be incurred by DODOSKIN with any of customs related issues.
The REMOTE REGIONS is an area that is not designated by us, and is designated by a shipping company to be difficult to deliver.
We inform you that is not our decision. In these areas, we may inevitably require you to pay additional shipping costs. Please kindly understand that.
But we accept return within 7 days after receiving the items. The items must be the 'original' and 'brand new' condition.
The return shipping costs for returns are the buyer's responsibility.
1-1. Click 'BUY with Paypal or More payment options' or 'ADD TO CART" button on item page.
BUY with paypal / More Payment option : Click this When you want to purchase this item right now without additional shopping.
ADD TO CART : Click this When you want to purchase more items.
Click shopping cart
you can adjust QUANTITY and after that,Click PROCEED TO CHECKOUT
you can visit payment page. fist of all, Please enter your shipping address and information.
When you enter the amount to be discounted, it is automatically entered.
If you want to edit the address, click Return the information and edit it.
When you are done on the shipping page, click the Continue to payment button.
If you want shipping method included a tracking number, select Standard mail or Expedited of shipping method.
* Expedited(DHL and FedEx) are excluded.
We do our best to avoid this situation,
but we can't guarantee it will not get caught on customs.
If some charges occur, it is the buyer's responsibility since it is beyond our control.
Please note that the shipping time does not include the customs clearance or other potential delays.
and new items in our online mall.
We receive items directly from the manufacture or the official retailers, so don't worry about that :)
For any exchange or refund, the item must be the ‘original’ and in ‘brand new’ condition. Buyer is responsible for paying shipping costs of refund/exchange.